COVID 19- What we Learned

November 05, 2020
8:00 AM EST - 9:30 AM EST
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Registering for this program is a two-step process. 

  1. Purchase a ticket here on the THEF website. 

  2. After purchasing your ticket, you will receive a receipt both on screen and via email with a link to an ACHE platform to complete your registration. You MUST navigate to the ACHE platform to complete your registration in order to have access to the login credentials for the program. There is no additional cost associated with this second step.

Registration closes on Tuesday, November 3 at 5pm, and is capped at 50 participants per ACHE guidelines.

The Triangle Healthcare Executives' Forum of North Carolina (THEF) chapter of the American College of Healthcare Executives (ACHE) cordially invites you to a virtual education event on COVID 19- What we Learned.

Emergency management efforts are critical to effectively prepare and respond to the COVID-19 outbreak. Public health and healthcare organizations operate in extremely complex environments that can be exacerbated in an emergency setting. The outbreak of COVID-19 presents a dynamic application of wide-scaled responses that requires decisive leadership activities and coordination. The session will cover and provide a general debrief of the COVID-19 Pandemic response from a leadership perspective.

Discussion Questions:

  1. How did you organize your leadership and clinical staff in the early and mid-part of the COVID-19 pandemic?

  2. In what ways did you have to alter policies or streams of communication within the organization and outside the organization?

  3. Were there specific resources that you relied on to make an effective decision about patient care, supplies/equipment or use of facility space?

  4. How did your organization address non-COVID-19 patient care?

  5. With suspension of certain services, how did that effect access to care and revenue?

  6. What measures is your organization taking for future emergency preparedness?

Moderator: Kecia N. Edwards, PhD, MBA, Relias

Dr. Kecia Edwards is a healthcare educator and client success leader at Relias. Dr. Edwards has over 18 years of healthcare administration, physician practice, managed care experience and 10 years in higher education. She has a B.S. in Healthcare Management from Lander University, M.A. in Management and MBA from Webster University, and Doctor of Philosophy in Human Services with a specialization in Health Care Administration from Capella University. During Dr. Edwards tenure in healthcare, it was often her responsibility to ensure the success of direct reports. To that end, it became apparent that the best results were achieved when initiated programs designed to equip, train and build leadership in the organization. She has worked to effectively implement departmental and organization improvement strategies. Her leadership efforts have improved department/organizational culture, reduce turnover, built sustainable strategic plans, and created processed where achievement and growth thrived. Currently Dr. Edwards serves as a part-time faculty at Pfeiffer University and remains active in addressing disparities in leadership while mentoring students in their career. She serves as the Chair of the Education Committed for Triangle Health Care Executive’s Forum.


Denise Chernoff, PA, MBA, Team Lead, Cardiothoracic Surgery APPs, Wakemed Health and Hospitals

Denise is the Clinical Lead for Cardiovascular, Thoracic and Vascular Advanced Practice Providers at WakeMed. She has over 17 years of clinical and leadership experience.  She graduated with a Bachelor of Science Degree in Physician Assistant Studies in 2001 and pursued a Masters of Business degree from the Willumstad School of Business at Adelphi University, graduating magna cum laude in 2014. She is Board Certified by the NCCPA and the North Carolina Medical Board. In her role, Denise has she has built effective teams through strategy, teambuilding, strong communication skills and elevating professionals to their maximum scope of practice. She has a proven track record for improving patient safety and maximizing patient outcomes and experience. She dedicates her career toward pursuing a perfect patient experience by practicing evidence-based medicine, supporting reduction in variation, accountability, education and patient inclusion. Her clinical interests include Perioperative Open Heart and Thoracic Surgery, as well as Cardiac Intensive Care. Denise serves as adjunct Faculty for the Physician Assistant Program at Elon University, and Student Mentor for the Campbell Health Sciences Program.  Her Memberships and Affiliations include, ACHE, APACVS, AAPA, NCAPA, SCCM where she served on the CVCSCCM Education committee since 2015. She has also been awarded membership into Beta Gamma Business Honor Society, earned the Margaret Sullivan award winner for Outstanding Physician Assistant Student in 2001 and Queens Hospital Centers PA of the Year in 2004. Denise lives in Raleigh with her husband and 3 active boys. Her outside interests include running, reading, World War II history and traveling.

Ty Moori, DHA, MBA

Tiyi N. Moori, fondly known as “Ty” is an Operations, results - driven healthcare professional. Ty is a graduate of the Medical University of South Carolina, where she received her Doctorate of Healthcare Administration (DHA). Ty began her career as a laboratory technologist in North Carolina where she specialized in cytotechnology, the study of cancer cells. While finishing up her MBA degree (Beta Gamma Sigma) from Winston Salem State University, she completed a brief administrator internship at John Hopkins Hospital. This eventually led her to a healthcare management career. Ty was named one of the Triad Business Journal’s 40 Leaders Under Forty, recently selected as an advisor of the National Association of Health Services Executives (NAHSE) Early Careerists Committee and was featured in the Healthcare Executive Magazine “On the Move” column. Ty is inspired to lead and to serve others. One of Ty’s favorite quotes is by Mohammad Ali, “service to others is the rent you pay for your room here on earth”. Her passion for healthcare and education is evident in her involvement with the NAHSE and the Greater Baltimore Urban League’s Saturday Leadership Program, a program that is designed to foster college and career readiness to high school students. Ty currently resides in Randallstown, Maryland with her family. She serves as the manager of the Maryland Tigers boys basketball team, consults early careerists, conducts small speaking engagements and enjoys writing short essays.

Bill Atkinson, MPH, MPA, FACHE, FACPE

Dr. Bill Atkinson has been a leader and a champion for change in healthcare from his early days as a member of the first class of paramedics in North Carolina, through his tenure as President and CEO of Raleigh, NC - based WakeMed Health & Hospitals, and beyond. He has served as a hospital and healthcare CEO for more than 30 years. In every leadership position, Atkinson brings economic and system-wide growth, innovation in services and practices, and award-winning advances in patient care and workforce development. Atkinson’s leadership style is characterized by a focus on organizational mission, building high-performance teams, establishing first-to-market advances, forging strong strategic partnerships and ensuring physician, staff and community engagement. Actively committed to assuring meaningful state and national healthcare public policy, Atkinson has worked consistently toward access to appropriate care and to maintain fair reimbursement for physicians and healthcare organizations. He does so, while championing advances in quality, safety, patient-centered care and education.  Passion, strong leadership, innovation and a resilient work ethic are central to Atkinson’s profile. Bill Atkinson, a native of Greensboro, NC, is married to Allison Knight Atkinson. They are the parents of three sons. The Atkinson family resides in North Carolina’s capital city of Raleigh.


1.5 ACHE Face-to-Face Education Credits have been approved for this program. Face-to-Face Credits are reported to ACHE by the THEF chapter on your behalf following the program.


Refund policy: Refunds up to 7 days before event


$15.00 ACHE Student Associate

$25.00 ACHE Member

$35.00 Non-ACHE Member