Telemedicine in the Healthcare Delivery System

September 17, 2020
12:00 PM - 1:30 PM
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Registration is Open!

Registering for this program is a two-step process. 

  1. Purchase a ticket here on the THEF website. 

  2. After purchasing your ticket, you will receive a receipt both on screen and via email with a link to an ACHE platform to complete your registration. You MUST navigate to the ACHE platform to complete your registration in order to have access to the login credentials for the September 17 program. There is no additional cost associated with this second step.

Registration closes on September 15, and is capped at 50 participants per ACHE guidelines.

The Triangle Healthcare Executives' Forum of North Carolina (THEF) chapter of the American College of Healthcare Executives (ACHE) cordially invites you to a virtual education event on 'Telemedicine in the Healthcare Delivery System'.

Telemedicine has become a healthcare access imperative. Its innovative benefits are of vital interest amid the implementation of most healthcare regulations. Telemedicine uses a variety of forms of electronic communication technology to provide a convenient method to deliver healthcare services and education. The program surveys current uses and organizational deployment of telemedicine. The discussion includes adoption and innovation across clinical and patient perspective. Technical, operational, regulatory, and financial/reimbursement aspects of the development of telemedicine programs will be investigated. The expanding role that telemedicine holds in daily medicine and its direction into the future of the healthcare delivery system will be explored.

Discussion Questions:

  1. In what settings, and for which types of patients, have you used telemedicine services? How effective has telemedicine been in the treatment of these patients? How has it differed from treating patients face-to-face? Did this use change with the most recent pandemic?

  2. How has this technology assisted patients? What has been the patient satisfaction level with telemedicine services?

  3. What are the technical requirements at both ends, and the operational considerations for developing telemedicine services?

  4. What are the financial circumstances surrounding telemedicine programs?

  5. What do the credentialing and privileging guidelines/regulations under the CMS Conditions of Participation and other regulatory bodies mean for telehealth?

  6. How do licensure laws impact the ability to provide telehealth services across state lines?

  7. How might telemedicine services play a role in the provision of healthcare in the possible future scenario of providers assuming greater financial risk for patient care?



Greg Page, DrPH, MHA, MBA, FACHE, Assistant Professor of the Practice of Healthcare Management, High Point University

Greg Page is a seasoned healthcare administrator with over 20 years of experience.  His experience includes pharmaceutical sales, working in the start-up company that became Minute Clinic, serving as the Healthcare Administration Officer on board a nuclear powered aircraft carrier, a leadership position in revenue cycle operations in the Texas Medical Center, and serving as the Chief Operating Officer of a 125 bed community hospital.  As the COO of Lake Norman Regional Medical Center in North Carolina he was responsible for hospital operations, the ambulatory surgery center, physician practice management, imaging, physical rehabilitation and the sleep center.  Page also has experience in post-acute care.

Page has a bachelors degree in economics from Southwestern University, an MHA and MBA from the University of Minnesota and a doctorate in public health from the University of North Carolina at Chapel Hill.

Dr. Page recently accepted a position at High Point University as an Assistant Professor of the Practice of Healthcare Management.  He teaches undergraduate courses and MBA courses in Healthcare Management. Dr. Page is a Fellow in the American College of Healthcare Executives.   


Lisa J. Lowe-Hall, MHA, Executive Director, Women's Birth & Wellnes Center

Lisa J. Lowe-Hall, MHA, is a passionate Healthcare Administrator with fourteen years of experience in various facets of ambulatory care.  She is a passion-driven and courageous leader with a deep commitment to women’s and children’s services. In previous leadership roles, Lisa was responsible for the oversight and management of multi-site health centers and inpatient units. Lisa has led and supported several successful fundraising efforts, including capital campaigns. She has coached staff to unprecedented improvements in patient satisfaction.

Lisa is a graduate of Guilford College and Pfeiffer University, where she received a Master’s in Health Administration. She serves on the SAFEchild Board of Directors, leading program strategy, hospitality and staff relations. She also partners with several healthcare and research organizations to provide health related consultation services.

Irene W. Bean, DNP, FNP-BC, PMHNP-BC, CME, FAANP, Founder, Tennessee Nurse Practitioner Association

Dr. Irene W. Bean has 19 years of experience in the health sector as an educator, clinician, administrator, consultant, health policy specialist, and entrepreneur/business owner. She received her DNP from Loyola University in New Orleans, her PMHNP from Johns Hopkins University, and her MSN from TN State University. She is the Founder/Executive Director of TN Nurse Practitioner Association.  Dr. Bean is a Fellow of AANP, TN State Representative for AANP, and serves on four AANP committees.  She is a Duke-Johnson & Johnson Leadership Fellow.  She is a member of the TN APRN Coalition. Dr. Bean is the CEO & Founder of Serenity Health Care, PC in Nashville, TN where she provides integrated care by offering medical and psychiatric care under one roof to decrease health disparities. She is also the Founder of the Mentorship Program: Transitioning from RN to NP.

Mary Ellen Eifel, MBA, RHIA, Manager, Health Consulting ServicesPractice, Ernst & Young, LLP

Mary Ellen Eifel is a Manager in the Health Consulting Services practice of Ernst & Young, LLP. Her experience is concentrated in the healthcare sector, working on the payer and provider side, assisting with various operational and technology related projects.

Blair Bellamy, Senior Manager, Consulting Services Practice, Ernst & Young, LLP

Blair Bellamy is a Senior Manager in the Consulting Services practice of Ernst & Young, LLP.  Her experience is concentrated in the healthcare sector, working with both hospitals and physicians, assisting them with various financial and operational matters, including financial planning and analysis, integration and acquisition, operational improvements, and benchmarking.


1.5 ACHE Face-to-Face Education Credits have been approved for this programFace-to-Face Credits are reported to ACHE by the THEF chapter on your behalf following the program.


Refund policy: Refunds up to 7 days before event


$15.00 ACHE Student Associates

$25.00 ACHE Member

$35.00 Non-ACHE Members